88fbi Privacy Policy

1. Who We Are

88fbi operates 88fbi.vip, an online casino and sports betting platform serving players in Bangladesh. In the context of this Privacy Policy, "88fbi", "we", "us", and "our" refer to the operator of the 88fbi platform. "You" and "your" refer to any individual who accesses, registers on, or uses the 88fbi platform in any capacity.

We take data privacy seriously. This Privacy Policy describes the types of personal data we collect, the purposes for which we use that data, the legal bases for our processing activities, the circumstances under which we may share data with third parties, and the rights available to you in relation to your personal data. We encourage you to read this document carefully and contact us if you have any questions.

2. Data We Collect

We collect personal data through several channels, including account registration, gameplay activity, payment transactions, customer support interactions, and your general use of the platform. The categories of personal data we may collect include:

• Identity data: full name, date of birth, nationality, and copies of government-issued identification documents submitted for KYC verification purposes.
• Contact data: mobile phone number, and email address (if provided). These are used to verify your account, deliver transactional notifications, and respond to support requests.
• Financial data: transaction reference numbers, deposit and withdrawal amounts, payment channel identifiers (e.g. last four digits of a mobile wallet number), and account balance history. We do not store full payment card numbers or mobile banking PINs.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, time zone, language settings, session duration, pages visited, and clickstream data. This data is collected automatically when you access the platform.
• Gameplay data: game history, bet amounts, win and loss records, bonus usage records, and session logs. This data is used for account management, fraud prevention, responsible gaming monitoring, and dispute resolution.
• Communications data: records of all email and in-platform messages exchanged between you and 88fbi's support team, including the content of those communications.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where directly required for age or identity verification purposes. We do not knowingly collect any personal data from individuals under the age of 21. If we discover that personal data has been collected from an individual under 21, we will delete that data immediately and close the relevant account.

3. How We Use Your Data

We use the personal data we collect for clearly defined purposes only. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent. Our primary purposes for processing your personal data are:

• Account management: to create, verify, and manage your 88fbi player account, including processing deposits and withdrawals, applying bonuses, and maintaining account security.
• Compliance and legal obligations: to comply with anti-money laundering (AML) requirements, KYC obligations, age verification requirements, and any other applicable legal or regulatory obligations.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, account takeover attempts, collusion, and other prohibited activities. This includes automated monitoring of gameplay patterns and transaction behaviour.
• Responsible gaming: to monitor gameplay for signs of problem gambling, to implement responsible gaming tools (such as deposit limits and self-exclusion) requested by players, and to flag accounts that may require intervention.
• Customer support: to respond to your enquiries, resolve disputes, process complaints, and provide technical assistance. Communications data is retained to ensure continuity of support and to protect both you and 88fbi in the event of a dispute.

We may also use anonymised and aggregated data — which cannot identify any individual — for internal analytics, product improvement, and service performance monitoring. Anonymised data is not subject to this Privacy Policy.

4. Legal Bases for Processing

We process your personal data only where we have a valid legal basis to do so. The primary legal bases on which we rely are:

• Contractual necessity: processing that is necessary for the performance of the contract between you and 88fbi — in particular, the operation of your player account, the processing of bets, and the execution of deposits and withdrawals.
• Legal obligation: processing that is required to comply with applicable law, including AML obligations, KYC requirements, age verification, and responding to lawful requests from competent authorities.
• Legitimate interests: processing that is necessary for our legitimate interests as a platform operator, including fraud prevention, security monitoring, responsible gaming oversight, and maintaining the integrity of the platform — provided those interests are not overridden by your fundamental rights.
• Consent: where we process your personal data for optional purposes — such as sending you promotional communications about new games, bonuses, or seasonal offers — we will ask for your explicit consent in advance and will process that data only for as long as you maintain that consent.

Where we rely on consent as a legal basis, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for promotional communications, please contact [email protected] with the subject line "Unsubscribe".

5. Sharing Your Data

88fbi does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors: transaction data is shared with payment service providers (including bKash, Nagad, Rocket, and Upay) solely to process deposits and withdrawals. These providers are contractually bound to handle your data securely and in accordance with applicable financial regulations.
• Game providers: limited technical data (such as session tokens and bet amounts) is shared with third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt solely to facilitate the delivery of their games within the 88fbi platform. Game providers do not receive your full identity data.
• Identity verification providers: where required for KYC compliance, we may share identity documents and related data with third-party identity verification services. These providers are bound by strict confidentiality obligations and may only use the data for the specific purpose of performing the verification.
• Law enforcement and regulatory authorities: we may disclose personal data to competent authorities where required by law, court order, or in response to a legitimate formal request from a law enforcement body or regulatory authority. We will notify you of any such disclosure unless we are legally prohibited from doing so.

We require all third parties with whom we share personal data to respect the confidentiality and security of that data and to process it only in accordance with our instructions and applicable law. We do not permit third parties to use your data for their own purposes unless you have given explicit consent for them to do so.

6. Cookies and Tracking Technologies

88fbi uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device by the platform when you visit it. Cookies allow the platform to recognise your device on subsequent visits, maintain your session, remember your preferences, and collect usage analytics.

• Essential cookies: these are strictly necessary for the platform to function. They enable core features such as session management, login authentication, and security checks. They cannot be disabled without breaking the platform.
• Analytical cookies: these collect anonymised data about how visitors use the platform — including which pages are visited most frequently, how long sessions last, and where users exit — to help us identify areas for improvement. You may opt out of analytical cookies via your browser settings.
• Preference cookies: these remember your platform settings and preferences — such as language choice and display options — so you do not need to re-enter them on each visit. You may delete these at any time via your browser settings without affecting platform functionality.

Most web browsers allow you to manage cookie preferences through their settings panels. Please note that disabling essential cookies may prevent some or all features of the platform from functioning correctly. For detailed guidance on managing cookies in your specific browser, please refer to your browser's official help documentation.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, or accounting requirements. Our standard retention periods are as follows: identity and KYC documents are retained for a minimum of five years following the closure of your account; financial transaction records are retained for a minimum of five years from the date of the transaction; gameplay logs and session data are retained for a minimum of one year; communications data is retained for a minimum of two years from the date of the last communication.

At the end of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer identify any individual. If you request deletion of your data before the end of the retention period, we will delete all data that we are not legally required to retain and will inform you of any categories of data that we are required to keep and the reason for that requirement.

8. Data Security

88fbi implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 88fbi servers, ensuring that all information you submit — including login credentials, personal details, and payment data — is protected from interception.
• Encryption at rest for sensitive stored data, including identity documents and financial records, using industry-standard encryption protocols.
• Access controls limiting access to personal data to only those 88fbi staff and authorised third parties who have a legitimate need to access it for their specific role or function.
• Regular internal security assessments, vulnerability scanning, and monitoring of access logs to detect and respond to potential security incidents promptly.

While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and will take all reasonable steps to mitigate the impact of the breach.

9. Your Rights

You have the following rights in relation to your personal data held by 88fbi. To exercise any of these rights, please contact us at [email protected] with your account username and the specific right you wish to exercise. We will respond within 30 days.

• 👁️ Right of access: you have the right to request a copy of the personal data we hold about you and information about how we process it.
• ✏️ Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• 🗑️ Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where the processing is unlawful — subject to our legal retention obligations.
• ⏸️ Right to restriction: you have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where the processing is unlawful but you do not wish the data to be deleted.
• 📦 Right to data portability: you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to request that we transmit that data to another controller where technically feasible.
• 🚫 Right to object: you have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, including profiling for direct marketing purposes.

To exercise any of the above rights, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number or username so we can identify your account. We will not charge a fee for responding to legitimate rights requests and will respond within 30 days, or notify you if we need more time.

10. Children and Underage Players

The 88fbi platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. All players are required to confirm at registration that they meet the minimum age requirement, and we reserve the right to request proof of age at any time.

If a parent or guardian becomes aware that their child has registered on the 88fbi platform or provided us with personal data without their consent, they should contact us immediately at [email protected]. We will investigate the matter and, if confirmed, delete all associated data and permanently close the account without delay.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, or best practice. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, we will provide advance notice via the platform or by direct notification to your registered contact details.

• The previous version of this Privacy Policy will remain available on request by emailing [email protected].
• Your continued use of the platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy.
• If you do not agree with the revised Privacy Policy, you must discontinue use of the platform and may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal data we collect.

12. Contact and Data Enquiries

For all data-related enquiries, rights requests, or concerns about this Privacy Policy, please contact the 88fbi data team at [email protected]. Please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate so your email is routed to the correct team. Include your registered mobile number or account username in all correspondence so we can locate your account record efficiently.

Our support team operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week. All data enquiries and rights requests will be acknowledged within 2 business days and resolved within 30 calendar days. If the complexity of a request requires additional time, we will notify you within the initial 30-day window and provide a revised response timeframe.

13. Third-Party Links and Services

The 88fbi platform may contain links to third-party websites or services, including the websites of payment providers, game developers, and regulatory bodies. This Privacy Policy applies only to data collected by 88fbi through the 88fbi.vip platform. We are not responsible for the privacy practices or the content of any third-party website or service that you access from a link on the 88fbi platform.

• Game providers integrated into the platform (such as Pragmatic Play, Evolution Gaming, Spribe, and others) operate their own game delivery infrastructure. Limited session and bet data is transmitted to these providers solely to operate the games. Each provider's own privacy policy governs their use of any data they receive.
• Payment providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies governing how they handle your mobile wallet data. When you initiate a payment through one of these providers, you are subject to that provider's own terms and privacy policy in addition to ours.
• We recommend that you review the privacy policies of any third-party service that you access or use in connection with the 88fbi platform to understand their data practices.
• 88fbi is not liable for any data breach, privacy violation, or data misuse by any third-party provider, payment processor, or game developer operating independently of the 88fbi platform.

If you have a concern about how a third-party provider has handled your data, you should contact that provider directly using the contact details in their own privacy policy.

14. International Data Transfers

88fbi operates primarily for the benefit of players in Bangladesh and processes most personal data within its primary operating jurisdiction. However, some data processing activities — in particular those involving third-party game providers and identity verification services — may involve the transfer of personal data to servers or processors located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place to protect the data in transit and at rest, consistent with the standards described in this Privacy Policy.

If you have questions about the specific safeguards we apply to international data transfers, please contact us at [email protected].

15. Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with applicable law. Any dispute relating to this Privacy Policy that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of competent authority.

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.